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FAQ

FAQ

01/

Do I need to verify my identity (KYC)?

Yes. Banxa is a regulated on-ramp and will verify your ID before releasing crypto.

01/

Do I need to verify my identity (KYC)?

Yes. Banxa is a regulated on-ramp and will verify your ID before releasing crypto.

01/

Do I need to verify my identity (KYC)?

Yes. Banxa is a regulated on-ramp and will verify your ID before releasing crypto.

02/

Which payment methods are supported?

In StarKey: Visa/Mastercard (credit or debit) only.

02/

Which payment methods are supported?

In StarKey: Visa/Mastercard (credit or debit) only.

02/

Which payment methods are supported?

In StarKey: Visa/Mastercard (credit or debit) only.

03/

How long does it take to receive $SUPRA?

Typically, 5 minutes to 3 hours after payment and ID are verified. Many orders completed in ~30 minutes when there are no extra checks or network delays.

03/

How long does it take to receive $SUPRA?

Typically, 5 minutes to 3 hours after payment and ID are verified. Many orders completed in ~30 minutes when there are no extra checks or network delays.

03/

How long does it take to receive $SUPRA?

Typically, 5 minutes to 3 hours after payment and ID are verified. Many orders completed in ~30 minutes when there are no extra checks or network delays.

04/

Is Banxa safe to use?

Banxa is a regulated provider, uses encryption, follows GDPR, and runs AML/CTF checks. Always buy to your own StarKey address and keep your keys safe.

04/

Is Banxa safe to use?

Banxa is a regulated provider, uses encryption, follows GDPR, and runs AML/CTF checks. Always buy to your own StarKey address and keep your keys safe.

04/

Is Banxa safe to use?

Banxa is a regulated provider, uses encryption, follows GDPR, and runs AML/CTF checks. Always buy to your own StarKey address and keep your keys safe.

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©2025 Supra | Entropy Foundation (Switzerland: CHE.383.364.961). All Rights Reserved

©2025 Supra | Entropy Foundation (Switzerland: CHE.383.364.961). All Rights Reserved